Sleep Expert - Sales at Mattress Firm in Wichita, KS

Summary: Mattress Firm is dedicated to helping people sleep well so they live well, and they are seeking a Sleep Expert to enhance the in-store experience for customers. The role involves providing expert product knowledge, driving sales performance, and maintaining strong customer relationships. Responsibilities: - Create an environment where the customer is always at the center by cultivating strong relationships - Provide technical and product knowledge information to customers and serve as subject matter expert - Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives - Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.) - Maintain awareness of the competition, advertisements and services offered by competitors - Leverage social media to positively impact brand awareness and increase sales - Lift, push, or pull 50+ pounds Required Qualifications: - Legal authorization to work in the United States without the need for sponsorship - Proof of eligibility to work in the United States - Ability to lift, push, or pull 50+ pounds Required Skills: Product Knowledge, Digital Tools, Social Media, Customer Relationship Management, Sales Performance Benefits: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, Mental health and life resources, Medical, dental, prescription, and vision plans, Get paid on-demand, Base pay or uncapped commission, Employee discounts on Mattress Firm sleep products and accessories, For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.