Mattress Firm→
Sleep Expert - Sales at Mattress Firm in Huntington, NY
Entry LevelOn-siteFull-timeHuntington, NY$61k–$64k/yr
Skills
product knowledgedigital toolssocial mediacustomer relationship management
Job Description
Summary: Mattress Firm is a company dedicated to helping people sleep well so they live well. The Sleep Expert will enhance the customer's in-store experience by providing expert product knowledge and driving sales performance while fostering strong customer relationships.
Responsibilities:
- Create an environment where the customer is always at the center by cultivating strong relationships
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
- Lift, push, or pull 50+ pounds
Required Qualifications:
- Legal authorization to work in the United States without the need for sponsorship
- Ability to lift, push, or pull 50+ pounds
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
Required Skills: Product Knowledge, Digital Tools, Social Media, Customer Relationship Management
Benefits: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, Mental health and life resources, Medical, dental, prescription, and vision plans, Get paid on-demand, Base pay or uncapped commission, Employee discounts on Mattress Firm sleep products and accessories
Benefits
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories