Sleep Expert - Sales at Mattress Firm in Boca Raton, FL

Summary: Mattress Firm is a company dedicated to helping people sleep well and live well. The Sleep Expert will enhance the in-store experience by acting as a trusted authority on sleep and driving sales performance while ensuring customer satisfaction. Responsibilities: - Create an environment where the customer is always at the center by cultivating strong relationships - Provide technical and product knowledge information to customers and serve as subject matter expert - Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives - Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.) - Maintain awareness of the competition, advertisements and services offered by competitors - Leverage social media to positively impact brand awareness and increase sales - Lift, push, or pull 50+ pounds Required Qualifications: - Bilingual - Spanish - Legal authorization to work in the United States without the need for sponsorship - Proof of eligibility to work in the United States - Lift, push, or pull 50+ pounds - Provide technical and product knowledge information to customers and serve as subject matter expert - Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives - Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.) - Maintain awareness of the competition, advertisements and services offered by competitors - Leverage social media to positively impact brand awareness and increase sales Required Skills: Product Knowledge, Digital Sales Tools, Social Media Marketing, Customer Relationship Management, Bilingual - Spanish Benefits: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, Mental health and life resources, Medical, dental, prescription, and vision plans, Get paid on-demand, Base pay or uncapped commission, Employee discounts on Mattress Firm sleep products and accessories, For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.