Sleep Expert - Sales at Mattress Firm in Florence, AL

Summary: Mattress Firm is dedicated to helping people sleep well and live well, and they are seeking a Sleep Expert to enhance the in-store experience for customers. The role involves providing expert product knowledge, driving sales performance, and maintaining strong customer relationships. Responsibilities: - Create an environment where the customer is always at the center by cultivating strong relationships - Provide technical and product knowledge information to customers and serve as subject matter expert - Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives - Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.) - Maintain awareness of the competition, advertisements and services offered by competitors - Leverage social media to positively impact brand awareness and increase sales - Lift, push, or pull 50+ pounds Required Qualifications: - Legal authorization to work in the United States without the need for sponsorship - Proof of eligibility to work in the United States - Ability to lift, push, or pull 50+ pounds - Provide technical and product knowledge information to customers and serve as subject matter expert - Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives - Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.) - Maintain awareness of the competition, advertisements and services offered by competitors - Leverage social media to positively impact brand awareness and increase sales Required Skills: Product Knowledge, Sales Performance, Digital Tools Usage, Social Media Marketing, Customer Relationship Management, Brand Awareness Benefits: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, Mental health and life resources, Medical, dental, prescription, and vision plans, Get paid on-demand, Base pay or uncapped commission, Employee discounts on Mattress Firm sleep products and accessories