Design Studio Consultant at Mattamy Homes in Farmers Branch, TX

A career with Mattamy Homes is a chance to join a team as solid as they come. We’re an internationally recognized, privately owned homebuilder full of ambitious, talented, and hardworking team members. Together we’re making dreams come true with homes and communities designed for the way people live today, and that’s a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.

Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.

What you’ll do

• Contact buyers to schedule Design Studio appointments
• Strong attention to detail
• Very organized and task oriented
• Review selected and available options on floor plans with homeowners and explain standards and upgrades to these items
• Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills
• Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades
• Keep buyer contact log, Design appointment tracker, and input Design appointment dates into JDE
• Process files, late changes, adds/revisions, and generates paperwork for the field
• Create Design diagrams and presentations.  (Power Point and or Adobe)
• Hosts Preview Days: greeting buyers, maintaining preview day brochures, buyer check in sheet and price lists, etc.
• Resolve issues with homebuyers, either in-person, over email or on the telephone
• Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly
• Set up and maintain buyers’ files electronically
• Assist in keeping product reference information current, including tear sheets/PDF’s of current materials offered
• Prepare all final documentation including color selections, waivers, design deposits and amendments
• Ensure paperwork is accurate, audited, and clear stated and distributed in a timely manner
• Follow up on any outstanding issues in a timely fashion
• Respond to any concerns or questions that arise from either homeowner, construction site, or customer service and provide quick responses and effective solutions
• Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary
• Perform other related duties as assigned, especially administrative
• Perform monthly field visits to ensure quality and correct work is being performed
• Maintenance and upkeep of showroom including opening and closing checklists, snacks and beverages stocked and all materials put away prior to the end of each day

What you'll bring

• Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required
• 2+ years of experience in a Design Center environment, preferably in new home construction
• Proficient in reading blueprints, preferred
• Intermediate level of computer skills and system knowledge
• Proficient in Excel
• Experience with Power Point and Adobe or similar programs preferred
• Knowledge of JDE and Hyphen Solutions is preferred  
• Proficiency in Math; Accounting experience preferred for Senior Administrator position
• Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism
• Strong written/verbal communication skills to include a clear and professional phone voice
• Ability to communicate effectively with confidence and professionalism
• Frequent contact with new homebuyers, subcontractors, vendors and employees at all levels of the organization
• Team player; with demonstrated ability to work within cross-functional teams, in a support role
• Accurate; with keen attention to detail in every aspect of the job
• Self-directed; takes initiative, proactively addresses problems; can work independently with minimal oversight
• Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions
• Strong selling and presentation skills
• Good organizational and time management skills
• Strong communication skill – verbal and written – in particular good listening skills
• Ability to multi-task with flexibility in work style
• Ability to work both as part of a team and independently
• Available to work flexible hours as needed

Physical requirements

• This job operates in a professional office environment, which may be located at a model home, sales office, or sales center 
• Must be able to be on your feet approx. 50% or more of the day 
• Must have reliable transportation and a valid driver’s license
• Must be willing to travel to communities and other offices as needed
• Must be able to lift up to 20 lbs.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets 
• Must be able to climb stairs and walk on uneven terrain when visiting homes and home sites 
• Some filing is required, which would require the ability to move files, open filing cabinets and bend or stand as necessary 
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Be yourself. We want it that way.

At Mattamy Homes, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.

Our competitive compensation and full-time employee benefits package includes: 

• 3 weeks of company paid vacation + 1 week of company paid time off + 5 days of sick time + 1 wellness day
• Health, Dental and Vision Insurance
• Life Insurance and Short/Long Term Disability
• Flex Spending, 401K with Company Matching and Tuition Reimbursement
• Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Who we are

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets – Charlotte, Dallas, Jacksonville, Orlando, Phoenix, Raleigh, Southeast Florida, Southwest Florida, Tampa, Tucson and Wellen Park.

Mattamy’s mission

To provide the best homeowner experience

Mattamy’s core values

• Teamwork
• Commitment
• Community
• Sustainability

Recent recognition

• Best Places to Work in Charlotte for 2025, 2024, 2023, 2022, 2020, 2018 & 2017 
• Best Places to Work in Jacksonville for 2023, 2022, 2016 & 2015
• Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013
• Best Places to Work in Phoenix for 2025, 2024, 2023, 2022 & 2021
• Best Places to Work in Raleigh for 2025, 2024, 2023, 2022 & 2021
• Best Places to Work in Southeast, FL for 2026, 2025, 2024, 2023
• Best Places to Work in Tampa Bay for 2026, 2025, 2024, 2023, 2022, 2021, 2020 & 2019

Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.

Qualified applicants will be contacted directly by the Talent Acquisition team.