Implementation Specialist at Mastery… · Lake…

Summary: Mastery Logistics Systems is revolutionizing the transportation and supply chain industry with its innovative Transportation Management System, MasterMind. The Implementation Specialist plays a key role in delivering MasterMind by handling technical and operational tasks to ensure the system is properly configured and ready for use by clients. Responsibilities: - Develop and maintain a strong understanding of future workflows and business processes - Execute hands-on configuration tasks within the TMS platform, including Data Dictionary Terms user roles, scopes, permissions, and other system settings based on client-specific requirements - Perform initial data migration activities, support creation of data migration templates, and conduct configuration adjustments in alignment with implementation plans - Assist in the preparation, execution, and validation of UAT test cases to ensure proper system functionality and client satisfaction - Support defect resolution in collaboration with the broader implementation and product teams - Develop and maintain a strong understanding of the TMS platform through hands-on experience and structured training sessions - Stay current on platform updates, new features, and best practices by participating in ongoing enablement programs and internal learning opportunities - Apply newly acquired knowledge to improve implementation efficiency and contribute to client solutioning efforts - Work closely with Implementation Leads, Managers, and Product teams to ensure that configuration and testing tasks align with broader project goals - Participate in team meetings and client interactions to provide task updates and share technical insights when appropriate Required Qualifications: - Bachelor's degree in business, Supply Chain, Information Systems, or a related field (or equivalent practical experience) - Strong attention to detail, time management, and organizational skills - Excellent verbal and written communication abilities - Self-starter with a growth mindset and a desire to build technical expertise in a collaborative team environment Preferred Qualifications: - Basic understanding of enterprise software platforms or transportation/logistics processes is a plus Required Skills: TMS platform proficiency, Data migration Important Skills: Supply Chain knowledge, Information Systems knowledge Nice-to-Have Skills: Growth mindset Benefits: Innovative & Impactful Work – Be part of a company that is transforming the logistics industry with cutting-edge technology., Growth & Career Development – Join a fast-growing company with opportunities for professional advancement., Competitive Compensation – Base salary plus uncapped commission and performance-based incentives., Strong Company Culture – Work with a collaborative, driven, and passionate team that values innovation and excellence.