Project Manager II at Mastercard in Pune, Maharashtra, India

Project Manager II Location: Pune, India Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Project Manager II Project Manager II, Workplace Experience – India Overview Workplace Experience (WX) at Mastercard is a strategic COE under the People & Capability function that works to create empowering, scalable and consistent physical, digital and human experiences that enable a high-performance culture at our workplaces globally. The team integrates Mastercard’s people strategy with the places, tools, and ways of working at our offices, through data led-insights, standardized frameworks and cross-functional, cross-location collaboration and governance. Role: Reporting to the Director, Workplace Experience, India, the Project Manager, Workplace Experience – India is accountable for end to end delivery of WX projects, initiatives, and activations across India. The role will also have a dotted line reporting to the Vice President, Workplace Experience Optimization and will support in how WX enables global location strategy and future of work at Mastercard. Key Accountabilities: • Project management: o Own end to end project management of Workplace Experience initiatives, including local, regional and global projects - from planning through execution and closure. o Manage scope, timelines, risks, dependencies, and outcomes across multiple concurrent workstreams. o Partner with cross functional and site teams to source, curate, and validate data related to WX initiatives. o Build and maintain dashboards and reporting to provide visibility into progress, impact, and risks. • Building playbooks and scalable delivery: o Support creation, management, and rollout of WX playbooks for initiatives and activations. o Drive adoption of playbooks across India sites, ensuring global consistency with local relevance. o Capture learnings and continuously improve delivery models. • Executing WX activations: o Manage and execute WX led regional and global activations aimed at engaging employees, communities and partners. o Manage local tech-hub wide townhalls, support on fireside chats, hackathons, and other activations where WX is consulting or supporting. o Work closely with RES, P&C, EDE, Tech, Communications, Security, Legal, Finance, Sourcing, Site Leadership as well as Employee Led Groups (ERGs etc.) to enable seamless execution. • Supporting location strategy: o Help execute on location strategy in India with direction from the global strategy and roadmap. o Collate, curate, analyze and report relevant data and insights on a timely basis, working with teams across functions and locations. • Governance & Operating Rhythm o Help manage WX governance frameworks, including leadership cadence, reviews, and execution tracking. o Track decisions, milestones, and action items; drive follow through and accountability across stakeholders. o Prepare structured materials and updates for leadership forums. • Regional & Global Collaboration: o Partner with AP and global WX teams on shared priorities, pilots, and scalable programs. o Support localization and rollout of global initiatives within India. o Contribute to best practice sharing across regions. All About You  Proven experience in project or program management, ideally within Workplace Experience, real estate, people & capability, facilities, employee experience, or large scale corporate programs.  Experience managing cross-functional projects effectively and efficiently.  Strong execution mindset with the ability to manage multiple complex initiatives in parallel.  Comfortable operating in a highly matrixed, multi location environment.  Data literate, with experience using dashboards and reporting to drive decisions.  Clear, confident communicator with good presentation skills and strong stakeholder management skills.  Detail oriented, structured, and proactive—able to turn strategy into measurable outcomes. Corporate Security Responsibility Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.