Network Infrastructure Intern at Massachusetts… · 65 1…

Summary: The Massachusetts Port Authority is a dynamic organization that connects people and businesses to the global community by air, land, and sea. The Network Infrastructure & Systems Intern will assist in maintaining and operating the organization’s enterprise network and storage environments while providing hands-on exposure to high-availability, secure IT infrastructure. Responsibilities: - Assist with monitoring network and system performance, availability, and security alerts - Support documentation of network configurations, system changes, and infrastructure diagrams using tools such as NetBox - Assist with network refresh and upgrade projects, including equipment staging, racking, cabling, and labeling under supervision - Support basic troubleshooting of network, storage, and connectivity issues and escalate as appropriate - Assist with routine maintenance tasks such as hardware checks, patching support, and validation testing - Participate in site surveys, Wi‑Fi testing, and physical infrastructure assessments across Massport facilities - Help maintain accurate inventories of network, storage, and systems assets - Support compliance and security activities, including log reviews and access verification tasks - Collaborate with IT infrastructure, security, and operations teams on cross‑functional initiatives Required Qualifications: - Currently pursuing a degree in Information Technology, Computer Science, Network Engineering, or a related field - Interest in enterprise infrastructure, virtualization, and security best practices - Eagerness to learn in a 24/7 operational environment - Ability to work a 37.5-hour work week - Must be at least 18 years of age at time of application - Ability to pass Massport's pre-employment-controlled substance test and background checks Required Skills: Network monitoring, System performance monitoring, Network security alerts, Network configuration documentation, NetBox, Network refresh and upgrade, Equipment staging, Racking, Cabling, Network troubleshooting, Storage troubleshooting, Connectivity troubleshooting, Hardware maintenance, Patch management, Validation testing, Wi-Fi testing, Physical infrastructure assessment, Inventory management, Compliance activities, Security log review, Access verification Benefits: Work/life balance, A supportive and inclusive culture, Opportunities for growth, Providing safe, healthy, and secure work environment, Supporting the people and businesses of New England, Achieving results and having positive impact, Being good neighbors in the communities we serve, Protecting the environment