Food Service Worker - Dishwasher at Mass General Brigham in Boston, MA

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary The Food Service Worker supports daily food service operations by preparing, assembling, and delivering meals for patients, visitors, and staff.

Ensures a safe, clean, and customer-focused environment while maintaining high standards of food quality and sanitation.

Qualifications

Key Responsibilities

• Assemble and deliver patient meal trays accurately and efficiently
• Set up, stock, and maintain tray line, cafeteria, and kitchen stations
• Prepare basic food items for patient and retail meal service
• Serve food and beverages to customers in a friendly and timely manner
• Maintain cleanliness and sanitation of work areas, equipment, and service stations
• Operate kitchen equipment such as dish machines and perform general cleaning tasks (e.g., mopping, waste removal)
• Monitor supplies and report shortages, discrepancies, or concerns to supervisors
• Support departmental goals to improve operations and customer satisfaction
• Assist with training and cross-training of team members
• Participate in meetings, trainings, and ongoing department education

Knowledge, Skills, and Abilities

• Ability to work in a fast-paced environment and manage multiple tasks
• Strong customer service skills with a positive, team-oriented attitude
• Ability to read menu items and communicate effectively in English
• Ability to follow HACCP, safety, and sanitation standards
• Ability to push carts and transport food and supplies
• Commitment to maintaining cleanliness, quality, and operational efficiency

Additional Job Details (if applicable)

Work Environment

• Onsite role in a busy healthcare food service setting
• Requires standing, walking, and physical activity throughout the shift
• Exposure to kitchen equipment, cleaning products, and varying temperatures

Qualifications

• High School Diploma or equivalent preferred (experience may be accepted in lieu of education)
• Prior food service experience preferred

Minimum Starting Payrate:

$18.10

24 Schedule: Monday, Tuesday, and every other weekend, 6:30 AM - 3:00 PM

Remote TypeOnsite

Work Location1153 Centre Street

Scheduled Weekly Hours24

Employee TypeRegular

Work ShiftDay (United States of America)

Pay Range $18.10 - $24.36/Hourly

Grade SF1100

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

**EEO Statement:**2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.