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Authorization Officer.Egypt- NEO - Customer… at Mashreq · Egypt
Mid LevelOn-siteFull-timeEgypt
Job Description
Authorization Officer.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP
Location: Egypt
Handling declined transactions and verifying whether the transaction was initiated by the client, particularly in cases of incorrect CVV, by directly contacting the client for confirmation.
Releasing transaction holds for specific transactions after validation and confirmation that they were performed by the client.
Processing requests to increase supplementary credit card limits in accordance with bank policies and approvals.