Website Product Coordinator at Marsh McLennan in Remote

Summary: Marsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. As a Website Product Coordinator, you will play a key role in enhancing the digital presence of the agency by creating engaging online experiences and collaborating with cross-functional teams to drive user engagement and digital growth. Responsibilities: - Support website compliance, site consolidation, and optimization of our online presence across digital platforms - Assist with collecting and translating business requirements, managing workflows, and conducting thorough site testing for monthly deployments - Troubleshoot website and platform issues, partnering with web developers and the Digital Marketing team to resolve them - Monitor Core Web Vitals, performance metrics, and technical SEO to identify issues and improve site health - Communicate site changes, downtime, bugs, and resolutions to the appropriate stakeholders - Train internal teams on content authoring best practices and document new features after development releases - Clearly explain complex digital concepts to colleagues with different levels of technical expertise - Continuously learn through hands-on work and collaboration with cross-functional teams and external partners - Occasional travel may be required. Travel may consist of off-site venues, occasional overnight stay, visits to other operating companies Required Qualifications: - Bachelor's degree in marketing, computer science, business or related area, or equivalent work experience - 1-3 years of website experience, with foundational knowledge of HTML, CSS and JavaScript - Strong interpersonal skills with the ability to collaborate effectively with team members and stakeholders - Experience using ticketing systems such as ADO, JIRA, or ServiceNow - Exposure to web analytics tools (Google Analytics, Adobe Analytics) and data to drive decisions, identify opportunities, and validate the success of site changes/enhancements - Experience with web accessibility standards - Proven track record of effectively managing multiple projects/tasks of varying complexities in a fast-paced, deadline-driven environment Preferred Qualifications: - Specific experience with Adobe Experience Manager CMS, a major plus - Familiarity with A/B testing and optimization tools (Adobe Target, Optimizely), site performance and vitals monitoring tools (Google Search Console, Google Lighthouse), and tag management systems (Google Tag Manager, Adobe Launch) Required Skills: HTML, CSS, JavaScript Important Skills: Adobe Experience Manager, Google Analytics, A/B testing, Technical SEO Nice-to-Have Skills: Web accessibility, Project management Benefits: Generous time off, including personal and volunteering, Tuition reimbursement and professional development opportunities, Remote work, Charitable contribution match programs, Stock purchase opportunities