理賠人員 (Analyst - Claims Service) at Marsh &… · Taipei

理賠人員 (Analyst - Claims Service) Location: Taipei - Minquan East Company: Mercer Description: 美世是全球領先的人力資源顧問，專精於員工健康、人才與職涯、以及企業財務規劃，有超過2萬名專業同仁在130個國家提供客戶服務，我們提供最具洞察力的建議以及領先市場的科技，讓企業客戶得以提升最重要的資產--員工--的健康、職涯以及財富，在台灣，超過80%的財富前500大企業和美世合作以強化在台灣的人才管理。 我們的員工福利與健康部門正在招募理賠專家，以協助企業客戶的員工進行保險理賠申請時的各種面向，包含了解投保項目、請領資格、準備申請文件、回應照會、解讀理賠明細、以及爭議案件的申請，並秉持保險經紀人的精神，以要保人及被保險人的最佳利益給予客戶建議。因此，這個職務需要具備的能力包含： 1. 解讀保險條款，尤其是壽險、傷害險、醫療險以及旅行平安險 2. 熟悉保險法規，例如示範條款以及對於理賠作業的相關規定 3. 富於同理心，能夠理解被保險人的困境並提供協助 4. 了解要保人在員工福利方面的策略 5. 善於多方溝通，能與公司間不同執掌的工作夥伴進行討論並調整工作方式 Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.