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Insurance Client Service Specialist at Marsh… · Birmingha…
Skills
Job Description
Company:
Marsh McLennan Agency
Description:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).
A day in the life.
As our Client Service Specialist (or other service role, DOE) on the Energy Commercial Lines team, you'll be primarily responsible for internal and external customer interaction that is heavily focused on customer service of mid to large sized accounts. You will work with Account Management Team, while adhering to standards, processes and procedures. Day to day duties will include:
New and Renewal Business – Assist Account Managers with creating Pre-renewal presentations, preparing submissions, receiving/preparing quotes, updating marketing results and coverage comparisons. Additional assistance during bind process, including collecting subjectivities.
General Account Management – Binder and Policy tracking, review and delivery, process endorsements, audits, including billing, assist with client requests and helps maintain client files in appropriate systems.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Associate's degree or equivalent education and related training
- 1-3 or more years of relevant Commercial insurance industry experience
- Appropriate insurance license required
- Strong client relations skills to build and maintain positive business relationships with clients, internal teams and market contacts
- Excellent communication skills and service oriented, willingness to work with teammate to resolve client and company issues
- Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite
These additional qualifications are a plus, but not required to apply:
- Advanced degree
- Certification or designation
- Experience working on multi-layered accounts, London and Bermuda markets, energy industry, a plus, but not required
- Proficiency in use of Sagitta and/or ImageRight
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/
For careers at McGriff visit: http://marshmma.com/careers.
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.linkedin.com/company/mcgriff
- https://www.linkedin.com/company/marsh-mclennan-agency
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/marsh_mma
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.