Customer Development Manager
Location: CHN-Shanghai-Shanghai · On-site
This role is responsible for evaluating business performance, deliver annual sales targets through Walmart.com and Online Grocery Pick Up, by working with a cross-functional partners to evaluate and improve key metrics & eCommerce Customer performance. This role partners with our shopper activation manager to evaluate, report, and improve Walmart media, shopper activation, search performance by reviewing and identifying opportunities, providing visibility into projected sales impact of activity to the broader eCommerce account team. What are we looking for? Bachelor’s Degree, Bachelor’s Degree with focus in Business Administration preferred. 2+ Years’ experience in Sales for Fast Moving Consumer Good Industries, Durables, D2C or B2B. Digital knowledge of grocery retailer Ecommerce business models is preferred Proven ability to analyze and translate complex data into clear actionable Develop strong internal & external networks What will be your key responsibilities? Works closely with the Walmart Account, Customer Managers (Walmart and Omni) and Shopper Marketing team to evaluate, track, and identify opportunities from a product, promo, and marketing. Maintains master item list ensuring account team is aware of changes in item portfolio and monitors item performance into online reporting, delivering findings and recommendations to the account team and customer. Partners with shopper activation manager to align on digital media, paid search, and shopper promos to evaluate the success of programs and forecast impact. Ensure campaign measurement plan and data is structured accordingly to deliver expected KPIs Partners with Category/Analytics team to implement recommended tests/measurement models. Serves as the technical expert on appropriate data sources and tools to optimize activity and performance measurement. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
