Marriott International→
Reservations Agent - Fluency in Turkish &… at Marriott… · Ankara
Job Description
Reservations Agent - Fluency in Turkish & English is Required
Location: Ankara, Türkiye
CANDIDATE PROFILE
* Bachelor degree in Tourism and Hotel Management, or related major
* Fluency in Turkish and English is a must
* At least 1 years experience in Front Office and/or Reservation Department
* Opera Hotel Management System knowledge is a plus
* Strong communication skill
POSITION SUMMARY
* Process all reservation requests, changes, and cancellations received by phone or mail.
* Identify guest reservation needs and determine appropriate room type.
* Verify availability of room type and rate.
* Explain guarantee, special rate, and cancellation policies to callers.
* Answer questions about property facilities/services and room accommodations.
* Follow sales techniques to maximize revenue.
* Input and access data in reservation system.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.