Marriott International→
Bell Person at Marriott International in Location not listed
Skills
Job Description
POSITION SUMMARY
Bell Person
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Stand or walk for an extended period or for an entire work shift. Greet and escort guests to Front Desk and/or Club lounge for check in following Ritz-Carlton standards and AAA standards. Open doors assist guests/visitors entering, and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. If needed transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist in moving guest vehicles from the hotel entrance to the parking garage in a safe, expedient and friendly way. On departure you will deliver the car to the guest and provide a fond farewell.
• Excellent customer service skills
• Excellent verbal communications skills in English
• Must be able to use and navigate computer software’s like Microsoft excel and word.
• Ability to work a flexible scheduled including evenings, weekends, holidays and should be able to do overnight shift based on business needs
• Knowledgeable about all the hotel services, amenities and hours of operation.
• Focus – ability to follow up on guest requests such as lost luggage process
• Must have a valid drivers’ license and be able to obtain a local drivers’ license within 7 days of his/her first day at work. In addition, the candidate has to be able to drive both manual and automatic cars.
• On occasion this job will require the successful candidate to drive a company vehicle for which the candidate must be a minimum of 25years old due to insurance policies
• If already in possession of a valid Cayman Islands driver’s license an excellent driving history record is required
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Company
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.