IT Intern - 2027 Summer at Marquette… · Paducah

About Marquette:
Headquartered in Paducah, KY and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats and tugboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. With additional offices in Louisiana and Texas, and approximately 1,800 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways.

About Marquette IT:
Marquette has implemented a hybrid internal and outsourced IT solution which leverages the best of a small personal, internal IT team with the flexibility, resources and wider breadth of skillsets provided by IT specialty vendors. We currently support multiple networks, over 1,000 IT CIs/devices, 250 direct users and 1,200 indirect users. We directly work with over 85 software/IT service products and vendors. Being part of the Marquette IT team involves blending traditional IT problem-solving with unique fieldwork, requiring adaptability, resourcefulness, and comfort with hands-on environments.

Marquette’s 2027 IT internship is a hands-on, cross-functional opportunity to gain insight and experience in every level of support, implementation, and service delivery provided by the IT department in both a traditional office environment and out in the field on-board working river towboats.

Principal Responsibilities:
• Provide hands-on technical support to office and vessel-based employees by diagnosing and resolving hardware, software, network, and connectivity issues using a ticketing system and remote monitoring and management (RMM) tools.
• Install, configure, and maintain IT equipment including computers, monitors, printers, networking equipment, communication devices, and other technology used throughout the company.
• Travel to and work aboard river towboats to assist with the installation, configuration, troubleshooting, and maintenance of onboard IT, networking, and communications equipment.
• Configure and support next-generation networking and communications devices onboard vessels.
• Work alongside IT team members on active projects and initiatives, gaining exposure to infrastructure, networking, cybersecurity, end-user support, and technology operations within a large, enterprise environment.
• Other duties as assigned.

Qualifications:
• Currently seeking an Associate’s or Bachelor’s degree in IT or a related field.
• Interest in field IT work and ability to adapt to non-traditional work settings such as towboats and dockside facilities.
• A positive, customer-focused mindset and a passion for hands-on learning.
• Must have a valid Driver’s license and excellent driving record.
• Previous experience in hands-on or physical work environments.
• Strong communication skills (written and verbal) and ability to collaborate in a team environment.
• Competency with computers, operating systems, and common software.
• Willingness and ability to travel to and board vessels.

Why Join Us?
• Become part of a cornerstone industry in our region and learn about what makes the maritime industry unique.
• Get one-of-a-kind exposure to field IT work in the inland marine industry.
• Networking opportunities throughout the Company and with other summer interns.
• Inclusive and diverse culture.

This is a paid summer internship opportunity located onsite in Paducah, KY with internship dates ranging from mid-May 2027 to early August 2027 (can be flexible on dates).

Marquette is proud to be an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. By clicking the link below, you authorize Marquette Transportation Company, LLC to contact you by any method at the number provided.