Marcus Thomas LLC→
Resource Manager at Marcus Thomas LLC in Buenos Aires, Argentina, AR
Skills
Job Description
Who Is Marcus Thomas?
Marcus Thomas is one of the country’s leading independent advertising and marketing agencies. From our offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, we bring together thinkers, makers and storytellers who help brands grow by creating meaningful connections with people.
We offer a full range of services: creative, media, digital, PR, social, search and CRM, all working together to build ideas that make an impact. Our integrated approach has earned national recognition for work that blends strategy, creativity and technology to move businesses forward.
At Marcus Thomas, we believe great marketing makes people’s lives better. We call that the Value Exchange: a partnership where everyone benefits. Join us and help shape an agency driven by curiosity, collaboration and results.
Hybrid and Remote Work Eligibility
Marcus Thomas offers a hybrid work environment for employees located near our Buenos Aires offices.
The Role
The ideal candidate for the Resource Manager position will have strong communication and organizational skills. They will use their in-depth experience to support the Sales and Delivery Practice teams, analyze and present report findings to the leadership team.
Key Responsibilities
· Collaborate with Project Management to
- Maintain a long-term forecast for team members
- Manage allocation of team members and alleviate over or under-allocation
- Provide solutions to mitigate staffing issues and conflicting priorities
· Collaborate with Sales and Delivery Managers to
- Manage services team allocation to a new opportunity and facilitate handoff
- Set expectation on resource availability and assignment lead times
- Maintain the forecast work 75%+ against current staff and help to inform hiring decisions
· Support the maintenance of and leverage skill profiles to support strong team assignments on clients and projects
Skills and Qualifications
● Ability to interact positively with employees at all levels of the organization
● Promote collaborative teamwork with your peers and clients
● Keep a positive attitude and commitment towards your work
● Take pride in your work and delivery of best-in-class services
● Make the most of down-time with tasks that will improve your knowledge and skills
● Mentor and elevate others
Preferred Qualifications (Optional)
● Minimum of two (2) years of experience working in a Digital Marketing Agency or similar environment
● Minimum of two (2) years of experience with forecasting processes and tools
● Experience applying waterfall methodologies or agile frameworks to projects
● Experience in analysis of forecast-vs-actuals and proposing improvements
● Excellent planning and organizational skills
● Strong written and verbal communication skills
● Expertise in Hive, Workfront, JIRA, or comparable tool
● Intermediate experience using Microsoft Excel
Why You’ll Love Working Here
- Long-Term Client Relationships: Our clients stay with us for over 12 years on average, showcasing our commitment and success in serving their needs.
- Award-Winning Projects: Engage in projects that have received industry accolades, contributing to our reputation for excellence.
Benefits Highlights
· Eligible for Monthly Recognition Awards.
· Kentico & Salesforce Certification exams paid for by Marcus Thomas.
· Monetary bonus for earning strategic certifications and accreditations.
· $20/month toward home internet/connectivity (the equivalent in local currency)
· Health and Wellness: You will be reimbursed up to $200 annually (the equivalent in local currency), per eligible staff member, for costs associated with health and wellness, including, but not limited to, gym memberships, psychology sessions, fitness watches and apps, fitness/soccer/yoga equipment and gear, and running shoes.
Time Off
· Paid, flexible time off (Sick/Study/Vacation legal system)
· Paid, observed local National Holidays
· Paid, 1 week extra per year as personal time off
· Paid, Paternity leave: 4 weeks of time off
Growth
· Annual Diversity & Inclusion Training
· Time for Training / Certification
· English Classes
Perks
· Health insurance family pack (ARG: OSDE 310)
· Access to common spaces & events
· Travel opportunities
· Employee anniversary gift: breakfast delivery, except for Milestone anniversaries.
Team Values
At Marcus Thomas, our values shape how we work with each other and with our clients.
Community – We contribute to the growth of our agency, our industry and our communities. Accountability – We show up, keep our word, and take ownership of our work and results. Collaboration – We lead with empathy, listen actively and value every voice. Curiosity – We stay curious, ask questions and bring new ideas to the table. Diversity – We respect and celebrate different perspectives because they make the work stronger. Make Work Play – We bring energy, creativity and joy into everything we do.
Our Hiring Process
Our hiring process is designed to help us get to know you and give you a genuine feel for our culture and team. It typically includes short conversations with our recruiting team and hiring manager, a team and/or leader interview, and final selection.
To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying.
We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage.
While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent.
Diversity, Equity & Inclusion
At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We’re committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work.
We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.