HR Reporting Analyst at Manulife · Quezon…

We’re looking for an HR Reporting Analyst to join our Human Resources team at MBPS. In this role, you’ll support the reporting and analytics needs of our global organization across multiple HR systems, including Workday and Power BI. This role works with data all day, every day and is well suited for someone who enjoys deep focus, analytical problem‑solving, and turning complex information into clear insights. It requires sound judgment, strong curiosity, and consistent attention to detail—balanced with the ability to step back and connect the data to the broader business story.

Position Responsibilities:

• Deliver global HR reporting and analytics using Workday and Power BI, providing recurring and ad hoc insights aligned with defined SLAs.
• Intake, prioritize, and manage a high volume of reporting requests across multiple workstreams, ensuring accuracy, timeliness, and data quality.
• Partner with stakeholders to clarify requirements, challenge assumptions, and translate business questions into meaningful, actionable insights.
• Analyze data beyond standard outputs to identify trends, inconsistencies, risks, and downstream impacts on decision‑making.
• Proactively monitor, reconcile, and maintain data integrity across HR systems and reporting solutions; flag issues early and drive them to resolution.
• Communicate findings, assumptions, and implications clearly, and collaborate with HR systems and data teams to continuously improve reporting capabilities.

Required Qualifications:

• Advanced Microsoft Excel skills (e.g., complex formulas, pivot tables, data validation, and working with large datasets).
• Strong analytical thinking with the ability to connect insights to business implications and anticipate follow‑up questions.
• Demonstrated ability to identify issues early, assess risk, and think through downstream impacts.
• High attention to detail while maintaining a clear understanding of the broader business context.
• Ability to manage multiple priorities, pivot quickly, and communicate data, risks, and outcomes clearly in a fast‑paced, deadline‑driven environment.

Preferred Qualifications:

• 2+ years of experience supporting HR systems (e.g., Workday, Salesforce, ServiceNow) or equivalent analytical/reporting experience.
• Hands‑on experience running, maintaining, or scheduling reports in Workday.
• Experience with Power BI (or Power Platform tools) for analytics, reporting, or visualization.
• Experience supporting global or enterprise‑level reporting and cross‑functional stakeholders.
• Familiarity with data quality practices, reporting controls, and/or governance is an advantage.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement Hybrid