Director, National Accounts and Platforms at Manulife · Toronto

Director, National Accounts and Platforms
Location: Toronto, Ontario
The Opportunity:
The Director, National Accounts and Platform Distribution is responsible for developing and executing strategic initiatives that drive asset growth, deepen client partnerships, and strengthen Manulife Investment Management's competitive position across dealer platforms, bank-sponsored channels, family offices, wealth intermediaries, and strategic distribution partners.
This role serves as a relationship manager and strategic consultant to key distribution partners, leading platform growth initiatives, recommended list strategies, business development efforts, practice management programs, and product placement opportunities across Manulife's full investment platform.
Partnering closely with senior distribution leadership, the Director identifies and advances growth opportunities, influences platform and product positioning decisions, and delivers strategic value to clients through insights, thought leadership, and business solutions.
The role carries accountability for select strategic client relationships and contributes directly to the achievement of National Accounts, Platform Distribution, and firm-wide sales and asset growth objectives.
Position Responsibilities:
Platform Strategy and Product Opportunity Development
Develop and lead platform growth strategies across designated dealer firms and strategic intermediaries.
Identify opportunities for product placement, platform expansion, and competitive differentiation across mutual funds, ETFs, SMAs, alternatives, separately managed accounts, and family office solutions.
Translate platform intelligence into actionable growth initiatives and influence partner adoption decisions.
Recommended List and Platform Positioning
Lead strategic recommended list and product shelf initiatives by developing value propositions, coordinating research engagements, and managing key stakeholder interactions.
Drive successful product placement outcomes and enhance Manulife's visibility and positioning across strategic distribution partners.
Practice Management and Thought Leadership
Lead the development and delivery of practice management, advisor growth, and thought leadership initiatives that strengthen client relationships, differentiate Manulife Investment Management, and support advisor and platform business objectives.
Business Development and Growth Initiatives
Drive business development opportunities that support asset growth across National Accounts and Platform Distribution channels.
Partner with sales leadership, wholesalers, product specialists, and investment teams to identify, prioritize, and execute strategic opportunities across Manulife's full product suite
Strategic Client Relationship Management
Manage and deepen strategic client relationships, acting as a trusted partner to senior distribution executives, research teams, platform decision-makers, and family office stakeholders.
Lead business planning discussions, identify growth opportunities, and ensure delivery of a differentiated client experience.
Client Engagement and Industry Representation
Represent Manulife Investment Management at industry conferences, research meetings, due diligence sessions, client events, and executive forums.
Promote the firm's capabilities, strengthen client relationships, and identify strategic business opportunities.
Due Diligence and Strategic Initiatives
Lead complex due diligence initiatives, strategic client projects, and cross-functional efforts supporting platform growth, product launches, and distribution priorities.
Lead RFI, RFP, DDQ, and research processes where required. Lead new account onboarding and contracting process.
Market Intelligence and Strategic Insights
Provide strategic market intelligence and competitive insights to senior leadership, identifying emerging trends, platform opportunities, and business risks that influence distribution strategy and commercial execution
Required Qualifications:
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10+ years of progressively senior experience within investment management, wealth management, distribution, national accounts, platform management, or institutional sales.
Demonstrated success managing senior executive relationships within dealer, bank, platform, and family office channels.
Proven ability to influence product placement, recommended list decisions, and distribution outcomes.
Strong understanding of Canadian wealth management distribution and intermediary platforms.
Experience supporting and leading RFI, RFP, DDQ, and due diligence initiatives.
Undergraduate degree in Business, Finance, Economics, or related discipline.
CFA, CIM, CFP, MBA, or other relevant industry designation considered an asset.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Toronto, Ontario
Working Arrangement
Hybrid
The compensation for this role includes salary and sales incentives and is expected to be between
$85,000.00 CAD - $125,000.00 CAD
Employees participate in sales incentive programs and earn incentive compensation based on role-specific criteria. Actual compensation will vary depending on individual performance, sales results, local market conditions as well as relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.   If you are applying for this role outside of the primary location, please contact hr@manulife.com for the compensation range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.