Cash Management Specialist at Manulife · Manila

In this role, you'll play a critical part in supporting the end-to-end trade lifecycle, including trade support, settlement, matching, and cash management activities. You'll work closely with portfolio managers, traders, brokers, custodians, and global investment teams to resolve complex trade and cash inquiries while helping mitigate operational risks. This is an excellent opportunity to deepen your investment operations expertise, contribute to process improvements, and drive operational excellence within a highly collaborative and dynamic environment.

Position Responsibilities:

• Perform daily operational activities across Trade Support, Trade Matching, Trade Settlement, and Cash Management functions.
• Investigate, resolve, and communicate trade and cash-related inquiries from Portfolio Managers, Traders, Brokers, Custodians, and internal investment teams.
• Monitor and proactively manage trade and cash risks to minimize settlement failures and operational disruptions.
• Prepare periodic trade, cash, and operational reports for onshore counterparts and business stakeholders.
• Drive process improvements, strengthen operational controls, and collaborate with technology partners to enhance data quality and efficiency.
• Support projects and strategic initiatives through research, analysis, solution development, and implementation.
• Communicate significant operational updates, challenges, and escalations to management in a timely manner.

Required Qualifications:

• Bachelor's degree in Business Administration, Accounting, Finance, Economics, or a related business discipline.
• Minimum of 4 years of experience in investment operations, trade support, middle office, trade settlement, cash management, or related functions.
• Strong understanding of investment products, trade lifecycle processes, securities instruments, and capital markets.
• Excellent analytical, problem-solving, and diagnostic skills with experience in process improvement and risk mitigation.
• Strong verbal and written communication skills with the ability to engage effectively with global stakeholders.
• Willingness to work on a fixed day shift schedule and report onsite in Quezon City

Preferred Qualifications:

• Experience in Trade Support, Middle Office Operations, Trade Settlements, and Cash Management within the financial services or investment management industry.
• Working knowledge of Bloomberg, BBH, and custodian platforms.
• Understanding of investment transactions across multiple asset classes.
• Intermediate to advanced knowledge of Cash Management, Settlements, Reconciliations, Data Management, Pricing, Transactions, and Transfers processes.
• Proven ability to manage competing priorities and perform effectively in a fast-paced, highly critical operational environment.
• Demonstrated flexibility, stakeholder management skills, and ability to navigate ambiguity while resolving complex issues professionally and tactfully.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

​

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement Hybrid