Fraud Prevention Specialist at Mangopay · Madrid

Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments.

Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks.

Mangopay’s regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers.

Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling.

Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're looking for talented individuals to join us in tackling the exciting challenges ahead.

At Mangopay, you’ll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space!

Job Description

As a Fraud Prevention Specialist, you will play a crucial role in safeguarding the financial integrity and reputation of our organization by identifying, investigating, and mitigating fraudulent activities. You will utilize your analytical skills, attention to detail, and knowledge of fraud detection techniques to proactively monitor transactions, detect suspicious patterns, and implement effective strategies to prevent fraud losses. Collaboration with cross-functional teams and staying abreast of emerging fraud trends will be essential for success in this role.

Responsibilities:

• Monitor and analyze transactional data to identify potentially fraudulent activities on Payins and Payouts.
• Investigate suspicious transactions, accounts, or behaviors using various fraud detection tools and techniques.
• Collaborate with internal stakeholders, including finance, legal, and product teams, to implement fraud prevention measures and ensure compliance with policies and regulations.
• Preparing reports on fraud cases
• Stay updated on emerging fraud trends, tools, and techniques to enhance fraud detection capabilities.
• Work closely with law enforcement agencies and external partners to report and investigate fraudulent activities as necessary.

Qualifications:

• Bachelor's degree in business, finance, criminal justice, or a related field. Advanced degree or professional certifications (e.g., Certified Anti-Money Laundering Specialist) are a plus.
• 3+ years of proven experience in fraud prevention, detection, or investigation within the financial services, e-commerce, or related industry.
• Familiarity with fraud detection tools, software, and techniques
• Fluency in English is mandatory, any other language would be an asset
• Excellent communication skills, with the ability to effectively communicate complex concepts and findings
• Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities effectively.
• Proficiency in Microsoft Office suite and experience with data analysis tools (e.g., SQL, Excel, Tableau) is preferred.

Additional information:

• HR Call
• 1st Interview with our Fraud prevention Lead
• 2nd interview with our Head of Compliance

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.