People & Culture Manager at Mandarin… · London

People & Culture Manager
Location: Mandarin Oriental Mayfair, London
People & Culture Manager
40 hours, 5 days per week
Mandarin Oriental Mayfair, London is looking for a People & Culture Manager to join our People & Culture team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Mayfair, London is the newest jewel which has opened in the heart of Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.
About the job
Based at the Mandarin Oriental Mayfair, London within the People & Culture team, the People & Culture Manager is responsible for supporting on and leading the People & Culture strategy for the Hotel.
As a People & Culture Manager at Mandarin Oriental Mayfair, you will be responsible for the following duties:
To support, develop, implement, and adhere to corporate & hotel People & Culture policies and procedures.
To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
To provide specialized People & Culture guidance across the full employee lifecycle to Heads of Department and colleagues in order to achieve the hotel's strategic business objectives.
To manage all colleagues' procedures with regard to starters, transfers, promotions and variations plus leavers.
To ensure that all People & Culture administration procedures are carried out in accordance with hotel and legal requirements.
Represent the Director of People & Culture in their absence.
To control day-to-day colleague administration in response to requests and action plans.
To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of People & Culture.
To maintain effective colleague relations with regard to colleague engagement (including social activities), wellbeing, health, hygiene, and safety are maintained
Oversee the day-to-day P&C operations and the workflow of the department, maintaining an open-door policy and a friendly and inviting office.
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
1 paid Charity Day per year to dedicate to a charity of your choice
Increased holiday entitlement with Length of Service, up to 33 days off
Access to Hospitality Action’s Employee Assistance Programme
SUSTAINABILITY AT MANDARIN ORIENTAL
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.
We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such assingle-use plastic elimination,ethical supply chain and procurement,community and colleague engagement,technology practicesandwaste reduction. We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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