P&C Intern at Mandarin Oriental in Milan, Lombardy, Italy

P&C Intern
Location: Mandarin Oriental, Milan
People & Culture Intern
Mandarin oriental, Milan is looking for a P&C Intern to join our People & Culture team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.
About the job
Based at the Mandarin Oriental, Milan within the People & Culture Department in Milan, the P&C Intern is responsible for supporting the People & Culture team in delivering HR operations, and colleague engagement initiatives, contributing to a positive colleague experience in line with Mandarin Oriental standards. The P&C Intern reports to the P&C Manager.
As People & Culture Intern, you will be responsible for the following duties:
To support the recruitment and onboarding process for interns and line staff, including pre-screening, interview coordination, and documentation
To assist in maintaining accurate staff records and databases
To support onboarding processes, ensuring all documentation and welcome materials are prepared
To assist in internship lifecycle management, including follow-up and offboarding processes
To support internal communication initiatives, including preparation of colleague-facing materials
To assist in the organisation of colleague events, engagement activities, and internal campaigns
To support preparation of content such as menus, announcements, or visual materials for internal communication channels
To assist with general P&C administration, filing, and documentation
To support reporting and tracking of People & Culture activities
To collaborate with other departments to support People & Culture initiatives
To carry out any additional duties as required to support departmental needs
As People & Culture Intern, we expect from you:
To be currently studying or recently graduated in Human Resources, Psychology, Business Administration, Hospitality, or a related field
To communicate effectively in both English and Italian, written and verbal
To demonstrate a strong interest in Human Resources, employee engagement, and organisational culture
To exhibit a proactive, professional, and team-oriented approach
To show strong interpersonal and communication skills
To demonstrate organisational skills and attention to detail
To be able to manage multiple tasks in a fast-paced environment
To maintain confidentiality and professionalism at all times
To comply with MOHG Pillars, LQEs, and Guiding Principles
Position Details:
Internship - 6 months
500€ - 600€ pocket money
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Meals available at our Employee Restaurant
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