Reception Clerk at Makeready in Houston, TX

The Greenleigh River Oaks - Opening Summer 2026

In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston.

At The Greenleigh, every interaction sets the tone for the guest experience. The Reception Clerk serves as a welcoming presence for guests and visitors, ensuring each arrival, inquiry, and interaction is handled with warmth, professionalism, and attention to detail.

This role supports front office operations by assisting with guest services, administrative tasks, and communication across departments to create a seamless and elevated experience.

Requested Tasks

• Greet guests and visitors in a warm, professional, and welcoming manner
• Answer and direct phone calls, emails, and inquiries appropriately
• Assist with guest check-in and check-out processes as needed
• Provide information about hotel amenities, services, and local attractions
• Coordinate communication between departments to support guest needs
• Maintain an organized and presentable front desk and lobby area
• Assist with administrative tasks including filing, documentation, and data entry
• Handle guest requests and concerns with professionalism and care
• Maintain accurate records and logs of guest interactions
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Requested Capabilities

• Prior experience working in a hotel highly preferred 
• Prior experience in hospitality, front desk, or customer service preferred
• Strong communication and interpersonal skills
• Professional, polished, and approachable demeanor
• Ability to multitask and remain organized in a fast-paced environment
• Basic computer skills and familiarity with office systems
• Attention to detail and strong problem-solving skills
• Ability to work flexible hours including weekends and holidays
• Required to stand for long periods of time, able to walk, able to assist guests with baggage, packages, etc.
• Must be able to lift objects weighing up to 50 pounds

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.