Unit Secretary - Same Day Surgery at MaineGeneral… · Waterville

Job Summary:

At MaineGeneral Health, we believe every role plays an integral part in creating a positive, supportive patient experience. We’re seeking a Unit Secretary to join our Same Day Surgery team — someone who is organized, reliable, and passionate about helping patients feel at ease. Whether you have experience in healthcare or are eager to start your career, we want someone who is eager to learn and thrives in an independent work environment.

Job Description:

The Work:  

• Be the First Point of Contact: Greet and assist patients, families, and visitors with warmth and professionalism, helping them feel comfortable and informed. 

• Help Manage Patient Records: Organize, maintain, and prepare patient charts and records, ensuring everything is accurate and up-to-date. 

• Assist with Communication: Answer phone calls, assist with scheduling, and make pre-arrival calls to ensure patients are fully prepared for their appointments. 

• Data Entry & Charge Processing: Accurately enter patient information and process daily charges into our electronic system, contributing to the smooth operation of the unit. 

• Support the Team: Help with supply management, including tracking inventory and ensuring the unit has everything it needs to function efficiently. 

Qualifications:  

• Ability to work independently, manage your tasks, and take initiative when needed. 

• Open to training, eager to grow your skills, and adaptable to new challenges. 

• Strong verbal and written communication skills to interact with patients, families, and healthcare professionals. 

• Detail-oriented, able to stay organized, and handle multiple tasks at once in a fast-paced environment. 

• Comfortable using computers and basic office equipment. Previous experience with electronic medical records (EMR) is a plus but not required. 

Scheduled Weekly Hours:

30

Scheduled Work Shift:

Day (United States of America)

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .