Regulatory Board Manager at Maine in Gardiner, ME

Regulatory Board Manager Location: Gardiner, Maine If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Professional & Financial Regulation & Boards - Office of Professional and Occupational Regulation Job Class Code: 3092 Grade: 28/Supervisory Bargaining Unit Salary: $63,689.60-$90,438.40/Annually Location: Gardiner Opening Date: May 12, 2026 Closing Date:  May 27, 2026 Join the Team at the Office of Professional and Occupational Regulation At the Office of Professional and Occupational Regulation (OPOR) we are committed to protecting the health and safety of the public in Maine. We offer work-life balance and great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Do you want to make a difference? We are looking for dedicated and collaborative individuals who thrive in a dynamic environment. If you are passionate about making a difference, and being part of a positive, service-focused culture, we want you on our team. As a Licensing Board Manager, your primary role is to oversee the operations and regulatory functions of multiple licensing boards and programs within OPOR. The licensing boards and programs may include physical and behavioral health care practitioners and various other trades and occupations. In addition to program-specific responsibilities, the position serves as a member of the OPOR senior management team serving as legislative, rulemaking and financial advisors to the Director of OPOR. Work is performed under limited supervision by the Director. The position is primarily office-based with supervisory responsibilities for support staff and investigators. Limited hybrid may be considered depending on the candidate and operation needs of OPOR. The position reports to the Director of OPOR and works collaboratively with other board managers. Primary responsibilities include: Manage Programs & Staff: Direct management and oversight of state professional regulatory boards and programs. Supervise, direct, assign, review work of professional licensing staff, investigators and support staff. Develop operational procedures and set program goals and objectives within regulatory and statutory guidelines. Board Liaison: Represent the assigned boards and programs on behalf of OPOR to the Legislature, the Department of Professional and Financial Regulation and other state agencies, as well as at professional associations and other public meetings. Case Analysis: evaluate and analyze complex cases and interpret statute and administrative rules. Coordinate Complaints: Review complaint cases, oversee the investigation and identify relevant issues, and coordinate hearings. Manage Communication: Communicate effectively with staff, board members, licensees, stakeholders, service providers, attorneys, and the public, maintaining professionalism in all interactions. Collaboration: Work with boards and staff to establish and implement agency policies to ensure efficiency and effectiveness of board functions. Financial Management: Coordinate and oversee work programs for each assigned board and identify the collection of fees necessary to maintain operations. Policy: Research and recommend policies, rules, and legislation in coordination with the Director and Commissioner’s legislative liaison. APA Rulemaking: Responsibility for APA Rulemaking on behalf of assigned boards and programs in conjunction with Director, OPOR attorney and assigned Assistant Attorney General. What We’re Looking For: Professionalism: Maintain a positive and respectful work environment through thoughtful, courteous interactions. Problem-Solving: Strong critical thinking skills to identify issues and propose innovative solutions. Skill in managing people and situations and offering appropriate feedback with tact and respect. Adaptability: Willingness and ability to adapt to changing priorities, processes, and technologies. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Communication Skills: Clear, effective and ethical communication with colleagues, management, and stakeholders to ensure alignment and clarity. Collaboration: Ability to work effectively with diverse groups, contributing to shared goals and helping others succeed. Decisiveness: Ability to make well-informed, timely decisions even in challenging situations. Key Competencies We Value: Commitment to Excellence: Dedication to achieving high standards in service delivery and personal work performance. Emotional Intelligence: Ability to understand and empathize with others while maintaining professionalism and accountability. Time Management: Strong organizational and prioritization skills to balance various responsibilities effectively. Continuous Improvement: A focus on improving processes, learning new skills, and supporting team development. Minimum qualifications: A Bachelors degree in Business Administration, Public Administration, or a related field and four (4) years of experience in administration, including budgetary and personnel responsibility.  Equivalent experience may be substituted for education on a year-for-year basis. Preference will be given to those applicants: Highly developed written and oral communication skills. Experience in administrative, legal or adjudicatory practice including complaint resolution processes. Experience with APA rulemaking and APA adjudicatory hearing process. Experience managing competing priorities in a professional and efficient manner. Experience in the legislative process, including researching and drafting proposed changes. Experience with adapting to a fast paced work environment involving daily changes in priorities. Contact information: Questions about this position should be directed to Penny Vaillancourt penny.vaillancourt@maine.gov Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.