Magnera Corporation→
IT On-Site Support Intern at Magnera Corporation in Evansville, IN
InternshipOn-siteFull-timeEvansville, IN
Skills
pc hardware installationpc software installationtechnical supportcustomer serviceprofessional attitude
Job Description
Summary: Magnera Corporation is dedicated to bettering the world with innovative solutions, drawing from over 160 years of experience. They are seeking an IT On-Site Support Intern to provide technical support for end-user computing within the Evansville office, ensuring timely assistance and collaboration with support teams.
Responsibilities:
- Provide technical support in North America for company supplied user devices in a timely manner
- Configure and install PCs and other IT peripherals as needed
- Diagnose and repair computer related problems
- Collaborate regularly with North America and global support teams to resolve issues promptly
- Participate in active North America support call queue and on-call rotation for off-hour coverage
Required Qualifications:
- Rising Juniors or Seniors pursuing a Bachelor's or Master's in Business Administration, Industrial Management, Operations, Supply Chain, Marketing, or a related field
- Strong presentation, communication and organizational skills
- Ability to work independently and take initiative
- Professional attitude and willingness to learn
- Desire to work in a team environment
- Customer service focused
- Strong verbal and written communication skills
- Working knowledge of PC hardware and software installation
- Ability to lift ~40lbs
Required Skills: PC hardware installation, PC software installation
Important Skills: Technical support
Nice-to-Have Skills: Customer service, Professional attitude