Madre Integrated Engineering→
Head of Airport Systems at Madre… · Lusail
ExperiencedOn-siteFull-timeLusail, Al Daayen, Qatar
Skills
airport systems maintenancepassenger processing systemsbiometric systemsserver infrastructureairport management systemslevel-3 technical supportroot-cause analysischange advisory board processescybersecurity compliancehse complianceleadershiptroubleshootingmentoringtechnical expertiseteam-leadership training
Job Description
- Manage preventive and corrective maintenance of airport systems.
- Oversee Passenger Processing & Biometric Systems, server infrastructure and Airport Management Systems.
- Lead technical specialists and ensure adequate certified manpower coverage.
- Manage Level-3 technical support and OEM escalations.
- Approve technical procedures, SOPs and preventive-maintenance schedules.
- Provide technical inputs for system changes through the Change Advisory Board.
- Lead root-cause analysis for major and recurring incidents.
- Monitor system performance and report to the Service Delivery Manager.
Requirements
- Bachelor’s degree or Diploma in Engineering/IT.
- Relevant certifications in airport systems such as SITA, airport applications, servers/infrastructure.
- ITIL Foundation preferred/required as applicable.
- Minimum 10 years of hands-on experience with relevant airport or large-enterprise systems.
- Previous team leadership experience.
- Strong technical, troubleshooting, OEM management and mentoring capabilities.
- Team-leadership training is an advantage.
- Must meet airport security, HSE and cybersecurity compliance requirements.