Starbucks Barista Trainer, Biltmore Fashion Park… at Macy's · 2410 E…

Summary: Macy's is a well-established retail company that has been a part of American culture for over 160 years. The Barista Trainer supports the Starbucks Manager in ensuring a professional and efficient operation while providing training and leadership to associates to deliver exceptional customer service and product quality. Responsibilities: - Follows and ensure team follows Food Division Standards and Best Practices - During shift, provides leadership and directs associates in providing food products and exceptional customer service - Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards - Follows Starbucks merchandising, product presentations and signing standards - Ensure team meets speed of service standards - Monitor food quality using Starbucks checklists - Demonstrate a positive role model for Starbucks Simply Service Steps - Support a strong working relationship with store management - Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction - Maintain role model standards in grooming, professional appearance and communications - Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy - Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met - Assist in preparation and production of all menu items - Assist in ordering food, beverage, dry and paper goods based budget and needs of the business - Assist in product receiving and follow Inventory Best Practices - Perform other duties as needed - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Required Qualifications: - High School Diploma or equivalent required - 1-2 years related experience - Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals - Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays - This position requires lifting, constant moving, standing, and reaching with arms and hands - Involves standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders - May involve reaching above eye level - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Food Safety, Inventory Management, Cash Register Operation, Food Preparation, Coaching Benefits: Comprehensive health and wellness coverage, 401(k) match to invest in your future, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice