Retail Selling Support Associate - Womens… at Macy's · 2609…

Summary: Macy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Women's Clothing Selling Support Associate to help customers express their personal style and provide exceptional service while maintaining merchandise standards. This role involves actively engaging with customers, guiding them through their shopping experience, and ensuring a welcoming environment. Responsibilities: - Help customers express their personal style and turn fashion into a source of inspiration - Actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish - Deliver exceptional service, help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment - Begin each day energized and ready to make an impact - Greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers - Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves - Share our Loyalty program benefits, make sure customers have all they need, and end with a sincere thank-you - Support one another with honesty, care, and collaboration to better serve our customers and communities Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - You can handle electronic devices with no problem - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Sales, Cash Register Operation, Electronic Device Handling Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice