Retail Selling Support Associate - Womens… at Macy's · 3311…

Summary: Macy’s is more than just a store; it's a story that has inspired America for over 160 years. As a Women's Clothing Selling Support colleague, you will help customers express their personal style and enhance their shopping experience through genuine engagement and exceptional service. Responsibilities: - Begin each day energized and ready to make an impact - Wear name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers - Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - Focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves - Share our Loyalty program benefits, make sure customers have all they need, and end with a sincere thank-you - Support one another with honesty, care, and collaboration to better serve our customers and communities - Strive to improve every day, take pride in work, achieve sales goals and learn from each other to deliver individual and store results Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - You can handle electronic devices with no problem - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Customer service, Sales goals Important Skills: Product knowledge, Communication skills Nice-to-Have Skills: Hospitality, Resourcefulness, Technology proficiency, Team collaboration, Adaptability Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice