Macy's→
Retail Sales Associate - Womens Shoes, West… at Macy's · 1245 NW…
Entry LevelOn-siteFull-time1245 NW 107th Ave, Doral, FL, 33172
Skills
cash register operationelectronic device handlingcustomer account management
Job Description
Summary: Macy's is a storied retail company that has been part of American culture for over 160 years. They are seeking a Retail Sales Associate to provide exceptional customer service and create memorable shopping experiences by understanding customer needs and driving sales performance. The role involves maintaining a welcoming shopping environment and achieving sales goals through customer engagement.
Responsibilities:
- Our colleagues begin each day energized and ready to make an impact
- They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers
- Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence
- On the floor, they focus on the customer -offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back
- Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves
- They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name
- We believe service starts with each other -supporting one another with honesty, care, and collaboration so we can better serve our customers and communities
- And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results
Required Qualifications:
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Meeting daily sales goal challenges
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- You can handle electronic devices with no problem
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Required Skills: Cash register operation, Electronic device handling, Customer account management
Benefits: Comprehensive health and wellness coverage, 401(k) match to invest in your future, Paid time off, Eight paid holidays, Continuous learning and leadership development, Joining one of our Colleague Resource Groups, Volunteer opportunities, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice
Benefits
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Continuous learning and leadership development
Joining one of our Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice