Retail Receiving Support Associate, Galleria at… at Macy's · 5135a W…

Summary: Macy's is a storied company that has been a part of American culture for over 160 years. They are seeking a Retail Receiving Support Associate to assist in store operations, maintain inventory accuracy, and enhance customer experiences through effective merchandise handling and interactions. The role involves receiving and organizing merchandise, fulfilling online orders, and providing excellent customer service. Responsibilities: - Begin each day energized and ready to make an impact - Wear name badge with pride and greet teammates with a warm hello - Review goals, learn about new products and promotions, and prepare the store for success - Receive merchandise, tag items, or organize the stockroom - Focus on the customer - greet customers warmly and actively listen to resolve issues - Build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves - Wrap up the day by organizing the stockroom, completing orders, and setting the team up for the next day’s success - Support one another with honesty, care, and collaboration to better serve customers and communities - Strive to improve every day, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Inventory Management, Order Fulfillment, Use of Handheld Equipment, Cash Register Operation, Basic Computer Skills, Customer Service Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice