Retail Receiving Support Associate, Dulles Town Center - Flex

Summary: Macy's is a storied retail company that has been a part of American culture for over 160 years. The Retail Receiving Support Associate will play a vital role in supporting store operations by maintaining inventory accuracy and ensuring a smooth customer experience through various tasks including receiving merchandise and assisting customers with curbside pickups. Responsibilities: - Begin each day energized and ready to make an impact - Wear their name badge with pride and greet teammates with a warm hello - Review their goals, learn about new products and promotions, and prepare the store for success - Focus on the customer - from greeting customers warmly to actively listening and resolving issues - Build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves - Wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success - Support one another with honesty, care, and collaboration so we can better serve our customers and communities - Strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Inventory management, Order fulfillment, Cash register operation, Use of handheld equipment Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice