Retail Merchandising Support Associate, Lenox… at Macy's · 3393…

Summary: Macy's is a storied retail company that has been a part of America's culture for over 160 years. The Retail Merchandising Support Associate will deliver a seamless in-store experience by executing merchandise movement and placement strategies while maintaining organized displays and accurate pricing. Responsibilities: - Executing merchandise movement and placement strategies - Enhancing the visual appeal of the sales floor - Maintaining well-organized and shoppable displays - Ensuring that pricing and promotional signage is accurate and up to date - Greeting customers with genuine hospitality and offering assistance - Collaborating with colleagues across departments to meet shared goals - Supporting visual merchandising by updating mannequins and resetting floor layouts - Maintaining a shoppable space by recovering the floor and fitting rooms - Updating signs and pricing, and replenishing merchandise - Sharing Loyalty program benefits and ensuring customers have all they need - Reorganizing the department, restocking merchandise, and preparing the space for a successful tomorrow Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events - Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections - Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience - Meeting daily sales goal challenges - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Customer service, Point-of-sale technology Important Skills: Visual merchandising, Sales goals achievement Nice-to-Have Skills: Product knowledge Benefits: Comprehensive health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice