Retail Merchandising Support Associate, Cumberland… at Macy's · 2860…

Summary: Macy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Retail Merchandising Support Associate to enhance the in-store experience by managing merchandise placement and ensuring a welcoming atmosphere for customers. The role involves collaborating with colleagues to maintain an organized sales floor and assist customers effectively. Responsibilities: - Executing merchandise movement and placement strategies - Enhancing the visual appeal of the sales floor - Maintaining well-organized and shoppable displays - Ensuring that pricing and promotional signage is accurate and up to date - Greeting customers with genuine hospitality - Offering assistance to ensure they feel seen, supported, and valued - Collaborating with colleagues across departments to meet shared goals - Supporting sales - Contributing to a culture of hospitality - Updating mannequins - Resetting floor layouts - Aligning presentation with company directives - Recovering the floor and fitting rooms - Updating signs and pricing - Replenishing merchandise - Supporting any needed merchandise moves - Sharing our Loyalty program benefits - Reorganizing the department - Restocking merchandise - Preparing the space for a successful tomorrow Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events - Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections - Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience - Meeting daily sales goal challenges - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Customer service, Point-of-sale technology Important Skills: Visual merchandising, Sales goals achievement Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice, Paid time off, Eight paid holidays, Comprehensive health and wellness coverage, 401(k) match