Retail Fulfillment and Receiving Support… at Macy's · 1000…

Summary: Macy's is more than just a store; it's a story that has captured the hearts of America for over 160 years. They are seeking a Fulfillment and Receiving Support Associate who will assist in store operations, maintain inventory accuracy, and enhance customer experience through effective order fulfillment and support. Responsibilities: - Play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience - Receiving and organizing merchandise - Picking, packing, processing trailers - Retrieving orders from our back-of-house storage and delivering them curbside to the customer - Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders - Help keep the stockroom and sales floor running efficiently - Greeting shoppers warmly - Resolving issues - Delivering orders curbside with care - Attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance - Begin each day energized and ready to make an impact - Review their goals, learn about new products and promotions, and prepare the store for success - Receiving merchandise, tagging items, or organizing the stockroom - Focus on the customer - from greeting customers warmly to actively listening and resolving issues - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves - Supporting one another with honesty, care, and collaboration - Strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Inventory Management, Order Fulfillment, Merchandise Receiving, Use of Handheld Equipment, Cash Register Operation, Customer Service Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice