Retail Fulfillment and Receiving Support… at Macy's · 4201…

Summary: Macy's is a storied retail company that has been a part of America's heart for over 160 years. The Fulfillment and Receiving Support Associate plays a crucial role in store operations by maintaining inventory accuracy and ensuring a smooth customer experience through effective merchandise handling and customer interactions. Responsibilities: - Play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience - From receiving and organizing merchandise to picking, packing, processing trailers, retrieving orders from back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and help keep the stockroom and sales floor running efficiently - Greet shoppers warmly, resolve issues, and deliver orders curbside with care - Review goals, learn about new products and promotions, and prepare the store for success - Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Customer communication, Inventory management Important Skills: Problem resolution Nice-to-Have Skills: Basic computer skills, Physical stamina Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice