Retail Cosmetics Sales Leader - Prestige Beauty,… at Macy's · 18700…

Summary: Macy's is a storied retail company that has captivated the hearts of America for over 160 years. They are seeking a Retail Cosmetics Sales Leader to enhance customer service and boost sales in the Beauty department by leveraging expertise in Prestige cosmetics and leading a team to deliver top-notch service. Responsibilities: - Inspire teamwork to reach sales goals and elevate the customer experience - Support the total Beauty team in driving and delivering market share events - Demonstrate knowledge of products and services to build rapport and loyalty - Understand how to drive sales through brand training, events, and strategies - Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches - Build brand loyalty through engaging customers in our rewards program - Communicates with vendors and store leadership to execute company and store-based events achieve sales goals - Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals - Recruit, train, coach, motivate and develop colleagues on policies and goals - Lead product demonstrations and peer-to-peer training - Merchandise new receipts, process damages, testers and select merchandise to return to vendors - Adhere to hygiene standards and asset protection control and compliance procedures - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Required Qualifications: - Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement - Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area - Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals - Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines - Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments - Ability to think creatively, strategically, and technically to address business challenges and opportunities - Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met - Partnership with the total Beauty team to drive line sales and deliver the customer experience - Leads by example and motivates team to reach goals - Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand - Enthusiastic about the beauty industry and have the skills to provide outstanding customer service - Possess a passion and a business-minded attitude to succeed in a performance-based work environment - Able to resolve customer problems in a constructive and forward-looking manner - You can manage multiple tasks at once in a fast-paced environment - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - 1 to 2 years of relevant work experience - Prolonged periods (at least two consecutive hours) of standing/walking around the store or department - Frequent use of computers and handheld electronic equipment - Reaching, including above eye level, crouching, kneeling, stooping and color vision - This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder - Lifting and moving items weighing up to 25 lbs Required Skills: Vendor Line Expertise, Beauty Trends Knowledge, Sales Metrics Analysis, Customer Service, Client Outreach, Recruiting, Strategic Thinking Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice