Retail Cosmetics Sales Associate - Kiko Milano,… at Macy's · 100…

Summary: Macy's is a storied retail company that has been a part of America's fabric for over 160 years. They are seeking a Retail Cosmetics Sales Associate who will serve as a beauty expert, providing personalized consultations and product demonstrations to enhance the shopping experience for customers. The role focuses on building lasting client relationships and achieving sales goals through exceptional service and product knowledge. Responsibilities: - Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products - Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education - Meeting and surpassing daily sales goals by delivering exceptional service - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products - Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education - Meeting and surpassing daily sales goals by delivering exceptional service - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - At least 1 year of customer service or selling experience required - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Product Knowledge - Cosmetics, Point-of-Sale Technology, Clienteling Tools, Sales Benefits: Comprehensive health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice