Core Trainer, China Grove - Full Time at Macy's · 1305…

Summary: Macy's is a storied company with over 160 years of history, and they are seeking a Core Trainer to assist with the onboarding and job task-based training of Seasonal and Core Colleagues. The role involves supporting colleagues in learning essential job tasks, ensuring compliance with safety policies, and fostering a respectful work environment. Responsibilities: - Support Core/Seasonal Colleagues in assigned department/function learn essential job tasks to successful perform all job tasks - Complete Training checklist and follow up to ensure that the Colleague completes training period - Perform frequent random checks of orders processed and correct incorrect practices - Observe, minimize errors, and assess job tasks and re-train Colleagues as needed - Assist Supervisors and Managers in addressing any questions/issues for their specific area - Greet Colleagues on their 1st day of employment, conduct building tours, Time clock and Reliability expectations - Communicate issues/concerns to People Leader(s) or Shift/Functional Director as needed - As issues/concerns are identified, promptly communicate to other leaders for quick resolution - Act as a point person to assist Colleagues with any questions on process/functions, etc - Promote area/facility safety policies - Identify and communicate any safety hazards with Colleagues and management - Prevention of injuries - Regular, dependable attendance and punctuality - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Required Qualifications: - 1-2 years of related experience - Ability to communicate work processes to team members - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Excellent interpersonal skills - Demonstrated ability to positively impact team success - Demonstrated problem-solving and decision-making skills - Ability to make sound decisions and manage several processes in a fast-paced environment - Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays - Regular, dependable attendance and punctuality - Promote area/facility safety policies - Identify and communicate any safety hazards with Colleagues and management - Prevention of injuries - This position requires lifting, constant moving, standing, and reaching with arms and hands - Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders - Reaching, including above eye level, crouching, kneeling, and stooping - Involves close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment Benefits: Comprehensive health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice