2026 Summer Internship (Golisano Institute… at M&T Bank · East…

Summary: M&T Bank is offering a 10-week summer internship for students to gain hands-on experience in Retail Banking as a Teller. Interns will rotate across multiple branch locations, learning about daily operations, customer service, and financial transactions while developing essential workplace skills. Responsibilities: - Deliver a welcoming and professional customer experience by meeting and greeting customers and assisting with their immediate banking needs - Adhere to established customer service standards and demonstrate empathy, flexibility, and customer-centric problem solving - Accurately process and balance customer transactions in accordance with bank policies and procedures - Assist with basic account maintenance and transactional servicing - Learn and follow cash handling, balancing, and operational procedures - Support branch operational activities as appropriate (e.g., vault support, ATM servicing, wire preparation, and cash ordering) - Work under direct supervision while developing communication, time management, and teamwork skills - Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite - Identify risk-related issues needing escalation to management - Promote an environment that supports belonging and reflects the M&T Bank brand - Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable - Complete other related duties as assigned Required Qualifications: - Currently pursuing or had recently completed their high school diploma - Basic proficiency with Microsoft Office (Word, Excel, PowerPoint) - Strong attention to detail and willingness to learn - Availability to work for the full 10-week summer program - Reliable transportation required due to floating between branch locations - Availability to work Saturdays, as applicable - Ability to work in a fast-paced, team-oriented environment Preferred Qualifications: - Prior office or administrative experience is a plus - Strong interest in customer service, business, or financial services - Strong communication and organizational skills Required Skills: Customer service Important Skills: Microsoft Office Internship Start Date: Start in 2026 Summer