Autonomous AI Workflow Developer – Intern at Lyric in Remote

Summary: Lyric is an AI-first, platform-based healthcare technology company dedicated to simplifying the business of care. They are seeking a motivated intern to join their Corporate IT team, focusing on designing and optimizing AI-driven workflows to automate business processes and enhance IT service delivery. Responsibilities: - Assist in designing and developing agentic AI workflows to automate Corporate IT processes - Build integrations across enterprise platforms (HRIS, ITSM, identity, device management, finance systems) - Support development of AI-powered agents for ticket triage, request fulfillment, and knowledge retrieval - Collaborate with Helpdesk, Enterprise Applications, and Systems teams to identify automation opportunities - Develop scripts (Python, PowerShell, or similar) to support workflow execution - Participate in testing, debugging, and optimizing automation pipelines - Document workflows, architecture diagrams, and operational procedures - Monitor workflow performance and recommend improvements Required Qualifications: - Legally authorized to work in the U.S - Motivated and technically curious - Experience in designing and developing agentic AI workflows - Ability to build integrations across enterprise platforms (HRIS, ITSM, identity, device management, finance systems) - Support development of AI-powered agents for ticket triage, request fulfillment, and knowledge retrieval - Collaborate with Helpdesk, Enterprise Applications, and Systems teams to identify automation opportunities - Develop scripts (Python, PowerShell, or similar) to support workflow execution - Participate in testing, debugging, and optimizing automation pipelines - Document workflows, architecture diagrams, and operational procedures - Monitor workflow performance and recommend improvements Required Skills: AI workflow development, Enterprise system integration, IT asset lifecycle management, Autonomous IT support, Python scripting, PowerShell scripting, Automation pipeline testing, debugging, Workflow documentation, Jira Service Management, Microsoft Intune, AI-powered agent development