Strategic Executive Assistant at Lyra Health in Madison, WI

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

We are seeking a Strategic Executive Assistant to support Lyra’s President, Employer Solutions. This is a high-leverage partnership that goes beyond traditional administrative management. In this role, you will orchestrate the complex operational cadence for the President of Employer Solutions and help communicate the President’s priorities for the Employer business internally. You will own managing the President’s complex schedule and travel logistics, creation of high-stakes corporate slide decks, draft critical leadership communications, and drive cross-functional special projects supporting the rhythm of the business.

The ideal candidate blends exceptional organizational mastery with an executive presentation style, strong business acumen, and a deep passion for writing and communications.

Responsibilities:

Calendar & Operations Mastery

- **Strategic Calendar Architecture:** Manage a complex, constantly evolving calendar, prioritizing requests against immediate and long-term business outcomes while anticipating conflicts before they arise.
- **Seamless Logistics Management:** Coordinate friction-free travel itineraries, corporate bookings, and comprehensive expense reporting with high accuracy.
- **Cross-Functional Liaison:** Build seamless partnerships across internal teams to facilitate seamless collaboration across leadership offices.
- **Set & Maintain Leadership Agendas:** Orchestrate the planning, preparation, and execution of several leadership meeting agendas.

    **Executive Communications & Narrative Creation**
    - **Draft and Edit High-Impact Comms:** Write, refine, and distribute the executive's weekly extended leadership updates, monthly team-wide memos, and critical organization announcements, ensuring alignment with organizational tone and strategic objectives.
    - **Design Presentation Material:** Partner directly with the executive to conceptualize, storyboard, and design compelling slide decks for All-Hands meetings, stakeholder syncs, and large-scale internal presentations.
    - **Synthesize Complex Information:** Attend leadership meetings to take high-level strategy and translate it into clear, actionable updates for broader corporate distribution.

        **Operational Strategy & Project Management**
        - **Manage Operating Rhythms:** Orchestrate the planning, logistical footprint, and agenda setting for critical operational meetings (weekly leadership, monthly syncs, quarterly planning sessions).
        - **Execute Special Projects:** Lead and execute ad-hoc operational initiatives from conception to completion, tracking cross-functional milestones and ensuring accountability across various teams.
        - **Drive Decision Velocity:** Act as a critical gatekeeper and proxy when appropriate, ensuring urgent requests are triaged and prioritized correctly.

Qualifications:

• Experience: 5+ years of experience supporting executives (VP or C-Suite level) within a fast-growing technology, SaaS, or healthcare environment.
  • Highly organized: The ability to balance multiple competing, urgent priorities without letting anything drop. Experience managing complex travel and logistics.
  • Communication Mastery: Exceptional written and verbal communication skills, with a proven track record of writing corporate comms and translating complex strategies into accessible employee messaging.
  • Presentation Portfolio: High proficiency in presentation design (Google Slides) with the ability to visually build a cohesive story arc and create clean, professional visual designs.
  • Business Acumen: Strong understanding of corporate structures, organizational goals, and operational metrics.
  • Technical Savvy: Expert navigation of enterprise toolsets (Google Workspace, Slack, Salesforce, and modern project management software).
  • Sovereign Execution: Absolute discretion handling highly confidential information, paired with high emotional intelligence and low ego.
  • Strategic Relationship Management: Ability to navigate complex organizational dynamics with emotional intelligence and diplomacy.

Bonus Points:

• Prior experience in corporate communications, internal PR, or strategic operations.
  • Experience working in a fully remote or highly distributed team model.
  • Deep passion for mental health care innovation and the mission of Lyra Health.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."