Resident Experience Specialist at Lyon Living in Milpitas,CA

Summary: Lyon Living is a company focused on delivering excellent customer service and fostering a collaborative work culture. They are seeking a full-time Resident Experience Specialist for their apartment communities in Milpitas, CA, responsible for building relationships with residents, assisting with community outreach, and organizing resident functions. Responsibilities: - Operate and maintain the rooftop Beer Garden - Adhere to Beer Garden protocols (ID check, wristband compliance, etc.) - Assist with resident concerns and issues - Assist with community outreach and community partnerships - Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc - Build and manage relationships with local businesses and vendor partners - Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed - Plan events within monthly budget - Increase awareness and maintain all social media sites - Provide feedback to the Director of Property Operations, Property Manager, and Marketing team of upcoming social events and update once the events have taken place - Update current property website and community boards with upcoming events - Maintain sensibility of market presence and community value - Persistently seek to create team and resident experiences Required Qualifications: - Ability to demonstrate a commitment to the Company Mission - Develop and maintain excellent working relationships with Employees and vendors - Must be outgoing and assertive - Great communication, organization and networking skills - Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager - This position requires attendance at offsite meetings, visits to other Company operated locations, purchase of goods from offsite vendors and other tasks away from a single assigned location - Applicant must have a valid driver's license or be able to utilize an alternative form of transportation at their own expense which allows them to reach the required destination in a time period comparable to that if they were to drive their own vehicle - Employees choosing to drive their own vehicle for work-related duties will be required to have a valid driver's license and provide proof of insurance, and may be subject to a DMV record search - Pre-employment background check and drug screening required Required Skills: Adobe Creative Suite, Adobe Illustrator, WordPress, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Picture Manager Benefits: Medical/Dental/Vision Plans/FSA/HSA, 401K Matching, Employee Housing Discounts, Education Reimbursements, Employee Referral Bonuses