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Applications Engineer at lutron in Gurgaon, India
Job Description
Applications Engineer
Overview
Responsibilities
- Develop and deliver training programs and learning content for solution providers, designers, architects, and customer-facing professionals
- Conduct product and system demonstrations, providing hands-on instruction and explaining the technical and functional capabilities of Lutron systems.
- Design, administer, and manage certification programs for Lutron solution providers across the residential, commercial, and hospitality market segments.
- Own and manage the Customer Experience infrastructure and facilitate customer walkthroughs at the Lutron Gurgaon office.
- Serve as a technical expert on Lutron solutions across the product portfolio, providing guidance and support to internal and external stakeholders.
- Maintain and update training programs and content to reflect new products, solutions, and industry standards.
- Gather feedback, evaluate training effectiveness, enhance learning materials, and manage relationships with key internal and external stakeholders.
- Build and maintain strong relationships with customers, distributors, and solution providers.
- Support sales teams by delivering technical training, product presentations, and solution demonstrations to prospective clients.
- Coordinate and schedule training sessions, manage training delivery, and track participant progress and certification status.
- Prepare reports on training effectiveness, analyze learning outcomes, and monitor industry trends to drive continuous improvement.
Qualifications
- Bachelor's Degree in Engineering with a minimum, aggregate of 60%.
- 4+ years of experience in lighting control solutions, lighting design, architecture, or interior design.
- Demonstrated ability to communicate effectively in English, including delivering presentations, preparing written documentation, and collaborating with internal and external stakeholders
- Experience working with cross-functional teams, customers, consultants, contractors, or channel partners in a professional environment
- Ability to manage multiple priorities and work flexible hours, including occasional weekends, to support business requirements
- Ability and willingness to travel extensively (up to 70%) across India, Maldives, Sri Lanka, the Middle East, and Southeast Asia
Desired Skills:
- Knowledge of lighting design, lighting control systems, and automated shading solutions.
- Experience developing and delivering technical training, certification programs, and training materials.
- Excellent communication and presentation skills, with the ability to explain technical concepts clearly.
- Effective stakeholder engagement, customer support, and cross-functional collaboration skills.
- Enhanced analytical, problem-solving, and adaptability skills to address technical challenges and evolving business needs.
Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.