Document Control Lead at Luster National Inc. in New York, NY

About the Position

We’re seeking a Document Control Lead to support a large-scale aviation redevelopment program delivered within a complex public-sector infrastructure environment. This role focuses on maintaining accurate, timely, and compliant project documentation while also supporting the development, implementation, and standardization of program-level document control procedures, protocols, governance materials, etc.

This is a long-term, full-time, hybrid position (4 days per week onsite subject to change based on project requirements) location in Queens, NY.

Responsibilities may include, but are not limited to, the following:

• Support implementation and maintenance of program-wide document control protocols and standards.
• Maintain accurate document naming conventions, metadata tagging, version control, and coding structures in alignment with project and program requirements.
• Coordinate intake, processing, tracking, distribution, and archival of controlled documents including RFIs, submittals, drawings, specifications, meeting minutes, correspondence, and other project records.
• Track deliverables and support coordination of document reviews between internal teams, consultants, contractors, and external stakeholders.
• Prepare and maintain document control reports, logs, transmittals, and tracking dashboards.
• Perform quality checks on document submissions to ensure compliance with established standards and procedures.
• Support document retrieval activities for audits, executive reporting, project closeout, and stakeholder requests.
• Provide user assistance and troubleshooting support within enterprise document management systems such as SharePoint and other EDMS platforms.
• Support development and maintenance of document control governance materials including procedures, protocols, management plans, and Work Instruction Documents.
• Assist with standardization and continuous improvement of document control workflows across projects and teams.
• Support alignment of document control practices with program requirements, contractual obligations, and project closeout expectations.

Attributes

• Excellent written communication skills with the ability to prepare clear, structured, and consistent governance documentation.
• Strong attention to detail, organization, and document accuracy.
• Ability to manage multiple priorities and deadlines in fast-paced, large-scale program environments.
• Collaborative mindset that supports coordination across project teams, consultants, contractors, and stakeholders.
• Strong problem-solving mindset with an interest in process improvement and operational consistency.

Minimum Qualifications

• Bachelor’s degree in engineering, construction management, business administration, project management, or related field, or equivalent combination of education and experience.
• 5+ years of document control, or similar heavy civil infrastructure project role, experience on large, complex, heavy civil infrastructure projects.
• Experience managing document versioning, metadata tagging, naming conventions, and controlled document workflows.
• Experience supporting document control processes for RFIs, submittals, drawings, specifications, meeting minutes, and project correspondence.
• Demonstrated experience preparing governance documentation such as procedures, protocols, management plans, guidance documents, or Work Instruction Documents.
• Experience supporting enterprise document management systems such as SharePoint, eBuilder, Aconex, ProjectWise, Procore, Unifier, or similar platforms.
• Strong Microsoft Office Suite/Office 365 skills (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Preferred Qualifications

• Master's degree in engineering, construction management, business administration, or project management.
• Experience supporting aviation, transportation, transit, or public agency capital improvement programs.
• Experience supporting multi-project or program-level document control environments.
• Familiarity with FAA, NEPA, or aviation-related regulatory documentation environments.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Compensation Details

Expected Salary: $90k-$140k/year ($45-$67/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.