Sales Operations & Deal Desk Associate at Luminance in New York, NY

Summary: Luminance is a pioneer of Legal-Grade™ AI for enterprise, recognized among the most promising AI companies. They are seeking a Sales Operations & Deal Desk Associate to drive operational excellence and support revenue growth by ensuring deals are structured, priced, and approved in alignment with company policies. Responsibilities: - Provide administrative and operational support to the sales team, ensuring smooth sales execution - Assist in the creation of sales reporting and performance analysis to monitor sales activities and outcomes - Assist in maintaining and managing the CRM system, ensuring proper usage, data input, and reporting - Support the identification and implementation of process improvements to enhance the efficiency of the sales function - Work closely with marketing, finance, and customer service teams to ensure alignment on sales efforts and initiatives - Review and approve non-standard deals, including pricing, discounting, contract terms, and commercial structures - Ensure all deals comply with internal policies, commercial structures and approval frameworks - Act as the escalation point and management proxy for complex or high-value transactions - Monitor and enforce approval matrices and delegation of authority Required Qualifications: - Motivated self-starter who is ready to make a real impact in a fast-growing company - Analytical, proactive, and solution-oriented mindset - Familiarity with SaaS business models, software licensing, and commercial terms - Strong attention to detail with excellent communication, administrational and time management skills - Bachelor's degree or equivalent practical experience Preferred Qualifications: - Proficiency with CRM tools e.g. HubSpot Required Skills: Sales Operations, Deal Desk, CRM tools, HubSpot, SaaS business models, Software licensing, Commercial terms, Analytical mindset, Solution-oriented mindset Benefits: Competitive salary and quarterly bonus structure., 401k with 4% matching contribution: Invest in your future from the start., Health Insurance from Day 1 of employment: + Choice of PPO or HDHP plan available. 100% of individual premiums covered by Luminance for both plans, and 75% coverage of premiums for dependents., Enhanced maternity and paternity policies: To support working parents., Learning and development budget per employee to empower our team members to elevate their potential., Paid sabbatical opportunities., Enhanced maternity and paternity policies – to support working parents., Annual learning and development budget of $2750 per employee to empower our team members to elevate their potential.