Service Assistant, Los Angeles at Lucid Motors in Los Angeles, CA

Summary: Lucid Motors is a leader in luxury electric vehicles, committed to innovative design and sustainability. The Service Assistant position involves ensuring smooth day-to-day operations within the service team, providing exceptional customer service, and assisting with various vehicle-related tasks. Responsibilities: - Provides a world-class customer experience to all Lucid clients, both internal and external - Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others - Arranging Lyft rides for internal vehicle moves per request - Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process - Assist technicians with basic repairs in the shop - Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed Required Qualifications: - 18 years of age or older - Basic automotive knowledge - Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and multitask - Ability to stand and walk for extended periods of time - Full-time, including weekends or extended hours during busy periods - Willingness to complete Lucid provided CPR training post hire - Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Required Skills: Basic automotive knowledge, Forklift operation, CPR training, multitask Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, Vacation, 401k, Equity program, Discretionary annual incentive program